{"id":206,"date":"2021-10-15T14:53:29","date_gmt":"2021-10-15T07:53:29","guid":{"rendered":"https:\/\/couple-shirts.com\/?page_id=206"},"modified":"2022-01-05T11:21:41","modified_gmt":"2022-01-05T04:21:41","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/couple-shirts.com\/fr\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<h1 style=\"text-align: center;\">Contact Us<\/h1>\n<div style=\"text-align: center;\">\u00a0<\/div>\n\t<section class=\"section\" id=\"section_803219021\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-679564912\">\n\n\t<div id=\"col-277477147\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"mb-0\">Common queries answered<\/p>\n<h2 class=\"mb-30 mt-half\">Frequently asked Questions<\/h2>\n<div class=\"accordion\">\n<div id=\"accordion-1976050816\" class=\"accordion-item\"><a id=\"accordion-1976050816-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1976050816-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long does it take for me to receive my order?<\/span><\/a><div id=\"accordion-1976050816-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1976050816-label\">\n<p>PROCESSING TIME<\/p>\n<p>We\u2019re a print-on-demand company so please allow\u00a0<b>3 to 5 business days of processing time\u00a0<\/b>depending on the product type and our current volume before your order ships out. It takes time for our microfiber-polyester sheep to wool up us to produce amazing custom products that fit you to a T.<\/p>\n<p>Orders placed over holidays and weekends will be processed in the following business days.<\/p>\n<p>Please note that delivery of orders with more than one item may ship on different dates according to stock availability.<\/p>\n<p>STANDARD SHIPPING<\/p>\n<p>Shipping time for order:<\/p>\n<ul>\n<li aria-level=\"1\">Normally, it takes 5-15 business days to deliver the package to USA.<\/li>\n<li aria-level=\"1\">For others countries\u2019 customers, please allow 15-20 business days of shipping time.<\/li>\n<li aria-level=\"1\">Due to the Covid 19 pandemic, shipping time might take additional several days<\/li>\n<\/ul>\n<p>** Also note that during the Chinese New Year Holidays, shipping times are expected to be delayed by 5 \u2013 7 working days. We apologize for any inconvenience this may cause.**<\/p>\n<\/div><\/div>\n<div id=\"accordion-2656400088\" class=\"accordion-item\"><a id=\"accordion-2656400088-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2656400088-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is your return and exchange policy?<\/span><\/a><div id=\"accordion-2656400088-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2656400088-label\">\n<p>Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged\/defective.<\/p>\n<p>Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately, we can\u2019t offer you a refund or exchange.<\/p>\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<\/div><\/div>\n<div id=\"accordion-2667287885\" class=\"accordion-item\"><a id=\"accordion-2667287885-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2667287885-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I track the status of my order?<\/span><\/a><div id=\"accordion-2667287885-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2667287885-label\">\n<p>As soon as your order has shipped out, you will receive a confirmation email with your tracking number.<\/p>\n<\/div><\/div>\n<div id=\"accordion-592755426\" class=\"accordion-item\"><a id=\"accordion-592755426-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-592755426-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I receive customer support?<\/span><\/a><div id=\"accordion-592755426-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-592755426-label\">\n<p>We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.<\/p>\n<\/div><\/div>\n<div id=\"accordion-1184352252\" class=\"accordion-item\"><a id=\"accordion-1184352252-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1184352252-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What do I do if I entered an incorrect shipping address?<\/span><\/a><div id=\"accordion-1184352252-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1184352252-label\">\n<p>Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address<\/p>\n<\/div><\/div>\n<div id=\"accordion-3329789173\" class=\"accordion-item\"><a id=\"accordion-3329789173-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3329789173-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you ship to my country?<\/span><\/a><div id=\"accordion-3329789173-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3329789173-label\">\n<p>YES. No matter where you live, we ship our products all over the world.<\/p>\n<\/div><\/div>\n<div id=\"accordion-3867972686\" class=\"accordion-item\"><a id=\"accordion-3867972686-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3867972686-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Will my items come in one package?<\/span><\/a><div id=\"accordion-3867972686-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3867972686-label\">\n<p>If you have ordered multiple different items, they may be sent separately.<\/p>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-780394323\" class=\"col medium-6 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"mb-0\">We&#8217;re here to help. Contact us at anytime<\/p>\n<h2 class=\"mb-30 mt-half\">How can we help you?<\/h2>\n<a href=\"mailto:tda6.sweb-demo.info\" target=\"_self\" class=\"button primary lowercase\"  style=\"border-radius:10px;\">\n    <span>MAIL US NOW: tda6.sweb-demo.info<\/span>\n  <\/a>\n\n<p><span style=\"color: #000000;\"><strong>Please add your Order ID to your support request!<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Your Order ID:<\/strong><\/span><br \/>\n<span style=\"color: #000000;\"><strong>Your Name:<\/strong><\/span><br \/>\n<span style=\"color: #000000;\"><strong>Issue Description:<\/strong><\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_803219021 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_803219021 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_803219021 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Contact Us \u00a0<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/pages\/206"}],"collection":[{"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/comments?post=206"}],"version-history":[{"count":7,"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/pages\/206\/revisions"}],"predecessor-version":[{"id":2644,"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/pages\/206\/revisions\/2644"}],"wp:attachment":[{"href":"https:\/\/couple-shirts.com\/fr\/wp-json\/wp\/v2\/media?parent=206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}